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8 pasos hacia la calidad en el servicio. /

Abello Gómez René Franciso.

8 pasos hacia la calidad en el servicio. / René Francisco Abello Gómez. - 2a ed. - Bogotá: ICONTEC.

ISBN: 978-958-9383-83-4

Dewey Class. No.: 658.813 A125p

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