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	1.	Administración de Servicios estrategias de marketing, operaciones y recursos humanos. / Christopher Lovelock, JAvier Reynoso, Guillermo D'andrea. by Lovelock Christopher Edition: 1er ed. Material type: Text; Format: print Publication details: México: Pearson educación, 2004 Availability: Items available for loan: Unicomfacauca (1). Place hold Add to cart (remove)
	2.	Marketing de servicios : personal, tecnología y estrategia Christopher Lovelock, Jochen Wirtz; traductor Leticia Esther Pineda Ayala; revisor técnico Julieta Mercado González by Lovelock, Christopher Wirtz, Jochen autor Pineda Ayala, Leticia Esther traductor Mercado González, Julieta revisor técnico Series: Marketing Edition: 7 Material type: Text; Format: print Publication details: México : Pearson Educación, 2015 Availability: Items available for loan: Unicomfacauca (1). Place hold Add to cart (remove)

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